Month: February 2023

Please Every Customer Delivering Cultures PDF B543cc3b3

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Please Every Customer: Delivering Stellar Customer Service Across Cultures PDF




by Robert W. Lucas : Please Every Customer: Delivering Stellar Customer Service Across Cultures

ISBN : #0071748369 | Date : 2011-04-14

Description :

PDF-34bdf | Whether you are new to customer service or have more experience, you will find Please Every Customer: Delivering Stellar Customer Service Across Cultures to be a valuable resource. In it, you will find a variety of helpful information and hundreds of tips, ideas and suggestions related to how people from different cultures communicate, view relationships and time, what they value and believe. You … Please Every Customer: Delivering Stellar Customer Service Across Cultures


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[Pub.25zkR] Please Every Customer: Delivering Stellar Customer Service Across Cultures PDF | by Robert W. Lucas


Please Every Customer: Delivering Stellar Customer Service Across Cultures by by Robert W. Lucas

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Communicating Company Alternative Communication Contributions PDF 83e9ae88d

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The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science) PDF




by Hartmut Hübner : The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science)

ISBN : #379081928X | Date : 2007-03-05

Description :

PDF-5ac42 | Most research on corporate communication has concentrated on positivist approaches, leading to a limited view. This book reviews extant corporate communication theory from discourse and strategy-as-practice perspectives, expanding the picture by more communicational aspects. It proposes an integrative framework of alternative corporate communication as a key contribution to corporate communication… The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science)


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[Pub.66hJg] The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science) PDF | by Hartmut Hübner


The Communicating Company: Towards an Alternative Theory of Corporate Communication (Contributions to Management Science) by by Hartmut Hübner

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Corporate Reputation Opportunities Psychological Behavioural PDF 3af67b76b

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Corporate Reputation: Managing Opportunities and Threats (Psychological and Behavioural Aspects of Risk) PDF




by Ronald J. Burke : Corporate Reputation: Managing Opportunities and Threats (Psychological and Behavioural Aspects of Risk)

ISBN : #0566092050 | Date : 2011-05-28

Description :

PDF-75619 | Increasing media scrutiny, global coverage and communication via the internet means corporate reputation can be damaged quickly, and failing to successfully address challenges to corporate reputation has consequences. Companies generally suffer almost ten times the financial loss from damaged reputations than from whatever fines may be imposed. According to Ernst & Young, the investment community … Corporate Reputation: Managing Opportunities and Threats (Psychological and Behavioural Aspects of Risk)


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[Pub.93NjX] Corporate Reputation: Managing Opportunities and Threats (Psychological and Behavioural Aspects of Risk) PDF | by Ronald J. Burke


Corporate Reputation: Managing Opportunities and Threats (Psychological and Behavioural Aspects of Risk) by by Ronald J. Burke

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Making Strategy Organization Compatible Michaud PDF Fa67840c5

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Making Strategy and Organization Compatible PDF




by C. Michaud : Making Strategy and Organization Compatible

ISBN : #1403911231 | Date : 2003-04-25

Description :

PDF-41f9d | This book argues that for many companies organisation is designed to achieve operational optimization and may be in conflict with strategic objectives. Managers may not share similar decision criteria and this may facilitate or hinder the fulfilment of certain strategies. The role of top managers is to shape to a large extent the ability of the organisational system to implement and achieve strate… Making Strategy and Organization Compatible


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[Pub.89wpB] Making Strategy and Organization Compatible PDF | by C. Michaud


Making Strategy and Organization Compatible by by C. Michaud

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Happy Customers Faster Cash Ireland PDF Eec092b67

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Happy Customers Faster Cash Ireland edition: A guide to effective communication in financial Customer Relationship Management PDF




by Declan Flood : Happy Customers Faster Cash Ireland edition: A guide to effective communication in financial Customer Relationship Management

ISBN : #151531958X | Date : 2015-08-01

Description :

PDF-ae933 | Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to significantly shorten the time required t… Happy Customers Faster Cash Ireland edition: A guide to effective communication in financial Customer Relationship Management


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[Pub.10vll] Happy Customers Faster Cash Ireland edition: A guide to effective communication in financial Customer Relationship Management PDF | by Declan Flood


Happy Customers Faster Cash Ireland edition: A guide to effective communication in financial Customer Relationship Management by by Declan Flood

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Negotiation Excellence Successful Deal Making PDF 7ba92b720

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Negotiation Excellence : Successful Deal Making (2nd Edition) PDF




: Negotiation Excellence : Successful Deal Making (2nd Edition)

ISBN : #9814556947 | Date : 2014-11-05

Description :

PDF-852d3 | Negotiation Excellence: Successful Deal Making is written by leading negotiation experts from top-rated universities in the US and in Asia and its objective is to introduce readers to the theory and best practices of effective negotiation. The book includes chapters ranging from: preparing and planning for successful negotiations; building relationships and establishing trust between negotiators; … Negotiation Excellence : Successful Deal Making (2nd Edition)


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Joosr Guide Made Stick Heath Ebook PDF 0904ebd30

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A Joosr Guide to… Made to Stick by Dan Heath and Chip Heath: Why Some Ideas Take Hold and Others Come Unstuck PDF




by Joosr : A Joosr Guide to… Made to Stick by Dan Heath and Chip Heath: Why Some Ideas Take Hold and Others Come Unstuck

ISBN : # | Date : 2016-04-18

Description :

PDF-eb8f3 | In today’s fast-paced world, it’s tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you’ll love, Joosr’s brief and accessible eBook summaries fit into your life. Find out more at joosr.com.Think of a story that has stuck with you throughout y… A Joosr Guide to… Made to Stick by Dan Heath and Chip Heath: Why Some Ideas Take Hold and Others Come Unstuck


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Communication Cleveland Clinic Way Relationship Centered PDF C71c36942

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Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience (Business Books) PDF




by Adrienne Boissy : Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience (Business Books)

ISBN : #0071845348 | Date : 2016-05-04

Description :

PDF-868d0 | Put relationship-centered communication at the forefront of careToday, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as possible. But in a culture prioritizing clinical outcomes above all, there can be a tendency to lose sight of one of the most critical aspects of providing effective care: the communication skills that build… Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience (Business Books)


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[Pub.42ljg] Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience (Business Books) PDF | by Adrienne Boissy


Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience (Business Books) by by Adrienne Boissy

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Smile Customer Service Essential 60 Minute PDF 735f9c98a

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Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course PDF




by Kirt Manecke : Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course

ISBN : #0985076232 | Date : 2012-11-29

Description :

PDF-12d52 | Poor Customer Service Costs U.S. Businesses an Estimated $83 billion a year -WHAT IS IT COSTING YOU?Give each of your staff a copy of Smile and they will pay it forward to your customers TODAY. With this essential 60-minute crash course you can train your staff quickly and easily in friendly customer service and sales to generate immediate results. Immediately increase your sales or donations, rep… Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course


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[Pub.49AwC] Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course PDF | by Kirt Manecke


Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course by by Kirt Manecke

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Repositioning Marketing Competition Change Crisis PDF A9a65a896

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Repositioning: Marketing in an Era of Competition, Change and Crisis PDF




by Jack Trout : Repositioning: Marketing in an Era of Competition, Change and Crisis

ISBN : #0071635599 | Date : 2009-10-30

Description :

PDF-cc091 | The book that completes Positioning . . . Thirty years ago, Jack Trout and Al Ries published their classic bestseller, Positioning: The Battle for Your Mind―a book that revolutionized the world of marketing. But times have changed. Competition is fiercer. Consumers are savvier. Communications are faster. And once-successful companies are in crisis mode. Repositioning shows you how to adapt, co… Repositioning: Marketing in an Era of Competition, Change and Crisis


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Repositioning: Marketing in an Era of Competition, Change and Crisis by by Jack Trout

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