Month: January 2023

What Say Porcupine Humorous Customer PDF Ee19f706e

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What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service PDF




by Richard S. Gallagher : What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

ISBN : #0814416799 | Date : 2008-06-12

Description :

PDF-fabb1 | What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop’s fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about g… What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service


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[Pub.91lPM] What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service PDF | by Richard S. Gallagher


What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service by by Richard S. Gallagher

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Data Driven Problem Solving International Business Communication PDF 3c7a50db7

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Data-Driven Problem-Solving in International Business Communication: Examining the Use of Bilingual Web-Based Tools for Text Production with Advanced … und Lernens) (English and German Edition) PDF




by Alexander Zielonka : Data-Driven Problem-Solving in International Business Communication: Examining the Use of Bilingual Web-Based Tools for Text Production with Advanced … und Lernens) (English and German Edition)

ISBN : #3631674457 | Date : 2017-07-17

Description :

PDF-fdb10 | This study challenges the traditional approach of focusing on English as a foreign language learning in international business settings. The primary objective in such settings is to successfully create a linguistically correct document. Rather than relying on accumulated incomplete individual language knowledge, an alternative approach is to «solve a written language problem» by employing online… Data-Driven Problem-Solving in International Business Communication: Examining the Use of Bilingual Web-Based Tools for Text Production with Advanced … und Lernens) (English and German Edition)


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[Pub.35RLN] Data-Driven Problem-Solving in International Business Communication: Examining the Use of Bilingual Web-Based Tools for Text Production with Advanced … und Lernens) (English and German Edition) PDF | by Alexander Zielonka


Data-Driven Problem-Solving in International Business Communication: Examining the Use of Bilingual Web-Based Tools for Text Production with Advanced … und Lernens) (English and German Edition) by by Alexander Zielonka

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Victorian Telegraphy Before Nationalization Simone PDF 39abfc683

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Victorian Telegraphy Before Nationalization PDF




by Simone Fari : Victorian Telegraphy Before Nationalization

ISBN : #1137406518 | Date : 2015-09-16

Description :

PDF-a85af | This study offers an analysis of the technological and entrepreneurial features of the Victorian telegraph service, together with the companies which ran it until nationalization in 1869. It shows a historical reconstruction mainly based on original and unedited documents belonging to a variety of archives…. Victorian Telegraphy Before Nationalization


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[Pub.01bWB] Victorian Telegraphy Before Nationalization PDF | by Simone Fari


Victorian Telegraphy Before Nationalization by by Simone Fari

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Cluetrain Manifesto David Weinberger PDF 7ada167d9

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The Cluetrain Manifesto PDF




by David Weinberger : The Cluetrain Manifesto

ISBN : #0738202444 | Date : 2000-01-06

Description :

PDF-7c309 | The Cluetrain Manifesto burst onto the scene in March 1999, with ninety-five theses nailed up on the Web. Within days, www.cluetrain.com had ignited a vibrant global conversation challenging sacred corporate assumptions about the very nature of business in a digital world. The Wall Street Journal called it “absolutely brilliant.” Soon, executives from Fortune 500 companies everywhere were linin… The Cluetrain Manifesto


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The Cluetrain Manifesto by by David Weinberger

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Aesthetic Communication Thyssen PDF 3ca32fe7e

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Aesthetic Communication PDF




by O. Thyssen : Aesthetic Communication

ISBN : #0230245927 | Date : 2010-12-08

Description :

PDF-1bd84 | This book deals with the organizational use of aesthetic means. Based on the idea that organizations are systems of communication, it is shown that consciously or not, organizations have always used aesthetic means to reinforce their communication…. Aesthetic Communication


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Aesthetic Communication by by O. Thyssen

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Undertow K R Conway PDF B9a580ef3

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Undertow PDF




by K R Conway : Undertow

ISBN : #0989776395 | Date : 2017-05-01

Description :

PDF-39903 | Eila Walker knows luck is not a friend, so she is downright shocked to inherit a million-dollar Cape Cod home. And yeah, her new town isn’t perfect: the cheerleaders are heinous clones, the local undertow can kill ya, and her Great Grams was supposedly fried by lightning in the harbor square. Still, Eila is hopeful her luckless days are in the past . . . until history decides to repeat itself. Wh… Undertow


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Undertow by by K R Conway

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Enterprise Rules Foundations Achievement Build PDF 8ba6420df

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Enterprise Rules: The Foundations of High Achievement – and How to Build on Them PDF




by Don Young : Enterprise Rules: The Foundations of High Achievement – and How to Build on Them

ISBN : #1781251169 | Date : 2013-09-10

Description :

PDF-14fb9 | Don Young makes a devastating case about how management has in so many companies lost its way and needs to get back on track. He outlines the tried and tested principles that companies need to follow in order to become high achievers.Young goes on to show how managers can put their companies in a position where they are able to exploit the principles that determine high achievement and make life b… Enterprise Rules: The Foundations of High Achievement – and How to Build on Them


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[Pub.17UDX] Enterprise Rules: The Foundations of High Achievement – and How to Build on Them PDF | by Don Young


Enterprise Rules: The Foundations of High Achievement – and How to Build on Them by by Don Young

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Net Future Cybertrends Business Create PDF C949bb218

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Net Future: The 7 Cybertrends That Will Drive Your Business, Create New Wealth, and Define Your Future PDF




by Chuck Martin : Net Future: The 7 Cybertrends That Will Drive Your Business, Create New Wealth, and Define Your Future

ISBN : #007041131X | Date : 1999

Description :

PDF-851d4 | Very good hardcover in dust jacket. Dust jacket shows light wear. Signed by author on end paper, pages are clean and unmarked. Binding is tight, hinges strong…. Net Future: The 7 Cybertrends That Will Drive Your Business, Create New Wealth, and Define Your Future


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[Pub.15WiW] Net Future: The 7 Cybertrends That Will Drive Your Business, Create New Wealth, and Define Your Future PDF | by Chuck Martin


Net Future: The 7 Cybertrends That Will Drive Your Business, Create New Wealth, and Define Your Future by by Chuck Martin

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Customer Rules Essential Delivering Sensational PDF Ab35fb753

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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service PDF




by Lee Cockerell : The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

ISBN : #0770435602 | Date : 2013

Description :

PDF-e41ea | The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business–any business–depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality in… The Customer Rules: The 39 Essential Rules for Delivering Sensational Service


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[Pub.58qLR] The Customer Rules: The 39 Essential Rules for Delivering Sensational Service PDF | by Lee Cockerell


The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by by Lee Cockerell

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Call Center Management Anton PDF 6dc00cf68

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Call Center Management PDF




by Anton : Call Center Management

ISBN : #1557531129 | Date : 2007-04-24

Description :

PDF-daea7 | Designed to provide new professional callcenter managers with a methodology for managing their callcenter in an easily understood, step by step manner. Softcover…. Call Center Management


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Call Center Management by by Anton

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